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(EMAILWIRE.COM, October 20, 2010 ) LAS VEGAS, October 20, 2010 – The Technology Services Industry Association (TSIA) announced the winners of the Fall 2010 STAR Awards today at the Technology Services World (TSW) conference being held in Las Vegas.
The STAR Award Winners, by category, are:
• Excellence in Complex Application Support – Oracle
• Excellence in Continual Improvement – Avaya
• Excellence in Emerging Business Support – SuccessFactors
• Excellence in Innovative Support – CA Technologies
• Excellence in Mission Critical Support, Hardware – Xerox
• Excellence in Mission Critical Support, Software – Avaya
• Excellence in Partner Management – Cisco Systems
• Excellence in Enabling Customer Success – Xerox
• Overall Operational Excellence in Technology Professional Services – PTC (Parametric Technology)
In recognition of a cumulative 15 STAR Award wins, Oracle was named to the STAR Awards Hall of Fame for the third time. Companies are awarded Hall of Fame membership after achieving five STAR Awards, and Oracle is the first company to reach this third level.
"The companies who have earned STAR Award recognition are setting the pace for technology services organizations who must rise to face the realities of delivering world-class service and support in today's challenging economic climate," said J.B. Wood, CEO of TSIA.
The STAR Awards showcase technology companies who display exceptional leadership, innovation, and commitment to delivering world-class results. Companies seeking this award undergo a rigorous evaluation process, with the winners selected by TSIAÂ’s service discipline advisory board members. Since 1990, the STAR Awards have become one of the highest honors in the service and support industry, acknowledging the contribution of companies of all sizes to the continual improvement of service and support delivery industry-wide.
For information on the STAR Awards, including nomination information for upcoming awards, visit www.tsia.com/awards_and_certifications/star_awards.html.
About TSIA
The Technology Services Industry Association (TSIA) is the leading association dedicated to advancing the business of technology services. Technology services organizations large and small look to TSIA for world-class benchmarking and research, exceptional peer networking and learning opportunities, and high-profile certification and awards programs. Find TSIA online at www.tsia.com.
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TSIA
Suzanne Hite
410-774-5322
suzanne.hite@tsia.com 
Source: EmailWire.com
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