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(I-SoftwareNews.Com, November 16, 2013 ) Milton Keynes, UK -- Bluecube Technology Solutions, who provide a complete range of IT and telecom solutions to meet the needs of small and medium sized organisations, by delivering technical advice, support and managed services of the highest professional standards, are proud to be shortlisted in the technology category of the Business Excellence Awards.
Considerable credit for the honour goes to Bluecube software development division. A notable distinction of the IT company, which frequently draws attention is the launch of eDofE, the online system they created to replace The Duke of Edinburgh's Award's traditional paper-based record book.
Their latest achievement and the focus of the 'Innovation through Technology' award is Bluecube's new Service Desk, which was designed and built from the ground up by the inhouse team.
The innovations of the custom-built Service Desk to be highlighted by the award include extended visibility, accountability and control experienced by service users, throughout their IT support and infrastructure management.
The results of these improvements are a radical increase in customer service and satisfaction levels, which have been acknowledged across the board.
James Hawker, Bluecube's CEO, comments:
"Our Service Desk lies at the heart of operations, providing the portal through which all of our solutions are efficiently managed. By combining the experience and dedication of our engineers with the technological advances of the new system, we are uniquely positioned to offer unparalleled technical support.
We are delighted to have the innovation of our Service Desk recognised through this award and the enhanced support and empowerment that it extends to our clients highlighted."
The winner of the award will be announced on the 12th October at the Chamber of Commerce Annual Business Excellence Award Night.
For information on how Bluecube Technology Solutions can advance IT support experience and streamline IT infrastructure, please contact David Robinson on 0845 2578010.
'About' section: Notes to Editors
Bluecube Technology Solutions: Bluecube was established by an entrepreneurial Chief Executive in 2003 to provide IT support solutions to SMEs and has since grown from strength to strength, averaging a growth rate in excess of fifty percent year on year. Bluecube extend solutions to a diversity of clients including British Standards Institute, The APM Group, The Catholic Trust for England and Wales and The Duke of Edinburgh's Award.
In addition to IT support, Bluecube primary service offering includes facilitation of business continuity, software development and managed service provision. Bluecube offer a wide range of co-location and hosting facilities, including a Tier 4 facility to meet the most stringent requirements of mission critical systems. As Tiscali's Managed Service Provider, Bluecube have unique access to the world's second largest IPv6 network as well as a global Data Centre infrastructure.
Other key supplier relationships include Google Postini, Dell as a Premier Partner and Microsoft as a Gold Certified Partner. The superior service, licensing and support benefits that accompany these relationships enable Bluecube to give their clients the best possible solutions and service 24 hours a day, 365 days a year.
For further information relating to this release or Bluecube Technology Solutions please contact:
Nicki Illingworth
Marketing Manager
Bluecube Technology Solutions
01908 55 22 54
ni@bluecube.uk.com
http://www.bluecube.uk.com/
Bluecube IT
Nicki Illingworth
01908 55 22 54
ni@bluecube.uk.com
Source: EmailWire.Com 
Source: EmailWire.com
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