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(EMAILWIRE.COM, March 30, 2010 ) SAN DIEGO, March 29, 2010 – The Technology Services Industry Association (TSIA), the technology services industry’s largest and most vibrant association, brings the world’s top services industry experts together under one roof at Technology Services World 2010 (TSW 2010) Silicon Valley, being held May 3-5 at the Santa Clara Convention Center. TSW 2010 Silicon Valley is anticipated to be the premier technology services conference of the spring season.
The technology landscape is undergoing seismic shifts—and services is caught in a delicate balancing act. Technology businesses and their corresponding service organizations are realizing the need to transition to new service business models, offerings, and technologies, without sacrificing customer satisfaction and current service commitments. TSW attendees will discover the path to assuming a leading role in the coming transformation.
The solutions providers that will converge in the world-renowned Technology Services Expo cover a broad range of applications and services to assist organizations in better managing their business and providing outstanding service to their customers. The partial roster of participating providers includes Attensity, Call Center Group, Citrix Online, Compuware, Consona, Convergys, Coveo, DB Kay & Associates, DG Associates, Impact Learning Systems, InQuira, ISOdx, Kepner-Tregoe, KPIT Cummins, Language Weaver, Lithium, LivePerson, LogMeIn, Marketii, nGenera, Pattern Insight, PRTM, Service 800, ServiceMax, Servigistics, SigmaPS, Stone Cobra, Support Center University, Sykes, and Value & Pricing Partners LLC.
Attendees also will hear from several of these companies and their customers in Innovative Service Technology sessions scheduled throughout the event, during which TSIA partners and their customers will be featured, providing answers to real-life business issues in the technology services environment. Current TSIA partners on the roster for these education sessions include Attensity, InQuira, Servigistics, and Sykes. Expo Theater Sessions also will be held during lunch in the Technology Services Expo on Tuesday, where attendees will learn about the solutions that can truly empower their organizations in todayÂ’s economy. Currently scheduled presenting companies include Compuware, Convergys, and KPIT Cummins.
The Technology Services World blog—http://blog.technologyservicesworld.com—will be up and running throughout the event, with daily reporting on key sessions and events. The TSW Web site is www.technologyservicesworld.com.
About TSIA
The Technology Services Industry Association (TSIA) is the technology services industryÂ’s largest and most vibrant association, encompassing more than 50,000 members from 300 companies in 80 countries. Our ranks include services executives, managers, and professionals from around the globe. www.tsia.com.
# # #
TSIA
Suzanne Hite
410-774-5322
suzanne.hite@tsia.com
Source: EmailWire.com
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