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(EMAILWIRE.COM, October 18, 2010 ) LAS VEGAS, NV -- Technology Services World 2010 Las Vegas opened today with a dynamic keynote session presented by TSIA executive director Thomas Lah. In a follow-up to his keynote presentation at TSW Silicon Valley last spring on the impact of the emerging cloud computing model on technology services, Lah’s Las Vegas keynote, “Services Transformation,” focused on how service leaders can successfully manage change at the organizational, line of business, and individual levels to achieve the needed service transformations that lie ahead.
During the session, services services executives were asked to share their success stories: What they have done in their services business that they feel great about. How they were able to get sales reps excited about selling services. What they have done to develop new service offerings that drive product adoption. How they have successfully educated a finance person on how service business models work. Or, how they increased the skill level of delivery staff.
In short, Lah asked: “What is your tech services “bright spot” story?”
Respondents will not only benefit by engaging with the community, but are eligible to win a 2010 iPad. The winner, chosen by Lah and TSIA president and CEO J.B. Wood, will be announced on Wednesday, October 20, during the conference-closing Awards luncheon and ceremony.
To view the stories and comment on the submissions, go to TSIAÂ’s Technology Services Forum at http://techservicesforum.com/group/tsw.
Technology Services World, currently in session October 18–20, is the preeminent source of learning and peer networking in the services industry. More information on this event can be found at www.technologyservicesworld.com.
About TSIA
TSIA is the leading association dedicated to advancing the business of technology services. Technology services organizations large and small look to TSIA for world-class benchmarking and research, exceptional peer networking and learning opportunities, and high-profile certification and awards programs. http://www.tsia.com.
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TSIA
Suzanne Hite
410-774-5322
suzanne.hite@tsia.com
Source: EmailWire.com
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