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(EMAILWIRE.COM, March 23, 2011 ) SAN DIEGO, CA, March 22, 2011 – The Technology Services Industry Association (TSIA), the leading association dedicated to advancing the business of technology services, announced several Technology Services World 2011 Silicon Valley (TSW SV) education sessions dedicated to the education services discipline. TSW is the leading technology services industry conference in the U.S. Held twice a year, once in the spring and once in the fall, this year’s spring event takes place at the Santa Clara Convention Center May 2-4.
The TSW SV agenda includes several sessions with an exclusive focus on education services. Delivered by leading practitioners in the profession, these sessions will discuss key strategies for driving growth and stepping up to best-in-class education services. The sessions are as follows:
• “Quantifying the Business Value of Education,” breakout session with Russ Greene, Senior Director, Channel Business Development, EMC, and Ernie Kahane, Director, Strategic Planning, EMC Education Services.
• “The Education Services Business Model: More Than Just Revenue,” breakout session with Maria Manning-Chapman, Senior Research Director, Education Services, TSIA.
• “From Cost Recovery to P&L: Lessons Learned on the Road to Profit!” breakout session with Linda Moss, Senior Director, Worldwide Educational Services, Juniper Networks.
• “Building the Optimal Education Services Sales Team,” workout session with Karl Reynolds, Senior Manager, Education Services, Red Hat, and Maria Manning-Chapman, Senior Research Director, Education Services, TSIA.
• “Transitioning from Product-Based to Job-Based Training: Getting from Here to There,” workout session with Alexia Carney, Director, Professional Services, Datatel, and Maria Manning-Chapman, Senior Research Director, Education Services, TSIA.
“These focused sessions will bring the education services conversation full circle. This discipline has been growing at a rate faster than what we’ve seen in a long time in the business environment—evidence that the value of education is being recognized at all organizational levels,” said J.B. Wood, president and CEO of TSIA. “Continuing the education process is the mainstay of TSW, and we’re honored to host these focused sessions, bringing like-minded education services professionals together under one roof.”
TSW events have a strong reputation for delivering a solid program filled with impactful content. Get full details on the TSW SV agenda, and visit www.technologyservicesworld.com for complete event information.
About TSIA
The Technology Services Industry Association (TSIA) is the leading association dedicated to advancing the business of technology services. Technology services organizations large and small look to TSIA for world-class benchmarking and research, exceptional peer networking and learning opportunities, and high-profile certification and awards programs. We keep their business leaders informed and connected through a full range of programs and services that tackle real-world service business challenges, providing real-world solutions. TSIA corporate members represent the worldÂ’s top technology companies as well as scores of innovative small and midsize businesses in four major markets: enterprise IT and telecom, consumer technologies, healthcare and healthcare IT, and industrial automation. TSIA brings the technology services industry together. www.tsia.com
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TSIA
Suzanne Hite
410-774-5322
suzanne.hite@tsia.com 
Source: EmailWire.com
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